Are member reported services and biometric values never accepted as valid documentation?

Member-reported services and biometric values can indeed be accepted as valid documentation, which makes this assertion false. In healthcare data collection, particularly within the framework of HEDIS measures, capturing accurate and comprehensive data is crucial for evaluating health plan performance. Member-reported information, when collected appropriately, can provide valuable insights into patient experiences and outcomes.

Furthermore, biometric values reported by members are also accepted under certain situations, especially when traditional methods of obtaining these values may be unavailable or when the member's self-reported data reflects accurate health status. This ongoing push for patient engagement emphasizes the importance of capturing all relevant health information, including what members can provide about their own care and health metrics. In summary, there are circumstances where member-reported services and biometric values are valid and critical components of the data used for HEDIS reporting.